DELIVERY

SHIPPINGCOSTS TO THE NETHERLANDS AND BELGIUM ARE €3,95. FOR OTHER COUNTRIES IN EUROPE THE SHIPPING RATE IS €12,95. ALL OTHER COUNTRIES AROUND THE WOLRD THE SHIPPINGRATE IS €24,95. IF YOU ORDER ON A WORKING DAY BEFORE 12.00 CET WE WILL SHIP IT THE SAME DAY. RÉSISTE ET RÊVE DELIVERS TO CUSTOMERS IN EUROPE BY DPD. WE STRIVE TO PROCESS ORDERS DIRECTLY THE SAME OR THE NEXT WORKING DAY. THE DELIVERY TIME FOR THE NETHERLANDS IS 1-2 WORKING DAYS, FOR EUROPE IT IS 2-5 WORKING DAYS. ORDERS PLACED DURING THE WEEKEND WILL BE PROCESSED ON MONDAY.

NOT AT HOME?
DPD (OR ITS POSTAL PARTNER) WILL OFFER YOUR ORDER AT YOUR DELIVERY ADDRESS ONCES. IF YOUR NOT HOME TO RECEIVE YOUR ORDER THE SECOND TIME, THE PACKAGE WILL BE DELIVERED AT THE NEAREST DPD PICK-UP POINT. THERE, YOU CAN PICK IT UP ON PRESENTATION OF YOUR IDENTITY CARD.

TRACK YOUR ORDER ONLINE
YOU CAN CHECK THE STATUS OF YOUR ORDER(S) ONLINE UNDER 'ORDER STATUS' IN YOUR ACCOUNT. BUT ALSO YOU WILL RECEIVE AND EMAIL WITH A TRACKING CODE LINK. BY CLICKING THIS LINK YOU CAN TRACK AND TRACE YOUR PARCEL. WHEN THE DELIVERY TIME IS DELAYED, YOU WILL RECEIVE A NOTIFICATION TIMELY. HAS YOUR ORDER A STATUS AS 'SHIPPED', BUT YOU STILL HAVEN'T RECEIVED ANYTHING AFTER 5 WORKING DAYS? PLEASE CONTACT US, SO WE CAN TRACK YOUR ORDER WITH DPD AND INFORM YOU ABOUT YOUR ORDER.

DELIVERY OUTSIDE THE EU / REST OF THE WORLD
DO YOU LIVE OUTSIDE THE EU? PLEASE CONTACT US REGARDING THE ITEMS YOU WOULD LIKE TO ORDER. WE WILL GIVE YOU AN ESTIMATION OF EXPECTED DELIVERY COSTS AND DELIVERY TIMES BASED ON YOUR LOCATION. AS SOON RÉSISTE ET RÊVE SEND OUT YOUR PARCEL, YOU WILL RECEIVE A TRACK & TRACE CODE BY EMAIL.